Question 1

What services does Marcel provide?

Accepted Answer

We handle everything—tenant screening, rent collection, maintenance, and financial reporting—so you can enjoy stress-free property ownership.

Question 2

How is rent pricing determined?

Accepted Answer

We use market data, rental comps, and neighborhood trends to set the perfect rent—keeping your unit occupied and maximizing returns.

Question 3

How are tenants screened?

Accepted Answer

Every applicant goes through credit, background, income, and rental history checks to ensure reliable, responsible tenants.

Question 4

How are maintenance and emergencies handled?

Accepted Answer

Tenants submit requests online, and we dispatch trusted vendors quickly. For emergencies, we act fast to protect your property.

Question 5

What fees does Marcel charge?

Accepted Answer

Unlike traditional property managers who charge 7-10% of rent, Marcel Properties offers a flat $65/month per unit—no hidden fees, no maintenance markups. Plus, no long-term contracts, so you stay in control.

Question 6

How does rent collection work?

Accepted Answer

Rent is collected online, automatically. Late payments trigger a structured process to keep your cash flow steady.

Question 7

What happens if a tenant needs to be evicted?

Accepted Answer

Our low eviction rate speaks for itself, but if needed, we handle legal notices, filings, and compliance so you don’t have to.

Question 8

How often are property inspections conducted?

Accepted Answer

We perform routine inspections periodically, every 3-6 months, to catch issues early, ensure lease compliance, and protect your investment.

Question 9

How are vacancies filled?

Accepted Answer

We list properties on 30 of the top rental sites, use professional marketing, take advantage of social media and our large database of rental applicants  to place high-quality tenants fast.

Question 10

How do property owners stay updated?

Accepted Answer

Our client portal keeps you informed with real-time updates on rent, maintenance, and financials—24/7 access, anytime. Additionally, we schedule weekly or monthly zoom meetings to make sure you're always in the know.

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