Marcel Privacy Policy
Marcel Wynn, LLC d/b/a Marcel Properties and Marcel Marketing Privacy Policy
Marcel Wynn, LLC, together with our subsidiaries and affiliates (collectively, "Marcel," "we," "us," or "our"), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our websites, mobile applications, and related services (collectively, the "Services"). By accessing or using any part of our Services, you consent to the terms outlined in this Privacy Policy.
1. Personal Information We Collect
When you visit our websites or applications, we may collect the following personal information:
Internet Data: IP address, device ID, browser type, browsing history, website interactions, cookies, and web beacons.
Geolocation Data: IP address and location-based data.
Additionally, when you create an account or use our Services, we may collect the following additional information:
Personal Identifiers: Full name, email address, phone number, physical address, and mailing address.
Commercial Information: Property details, home search history, listing details, home tours, offer history, and transaction records.
Inferences: Social network profiles and inferred user preferences.
This data is collected through various methods, including:
Interactions with our websites and applications.
Direct communications with us via email or phone.
Real estate and financial transactions.
Third-party data sources such as social media and marketing partners.
2. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience, which may include:
Essential Cookies: Required for platform functionality.
Performance Cookies: Track interactions to improve website performance.
Functionality Cookies: Retain preferences for convenience.
Marketing and Analytics Cookies: Support targeted advertising and analytical insights.
Users may modify their browser settings to disable cookies, though this may impact certain features of our Services.
3. How We Use Your Information
We use collected data for the following purposes:
To provide and improve our Services.
To process transactions and manage contracts.
To offer customer support.
To perform internal marketing and research.
To monitor and detect fraud, security breaches, or legal compliance issues.
To comply with legal and regulatory obligations.
4. Disclosure of Personal Information
Marcel does not sell your personal information to third parties. However, we may share data with:
Subsidiaries, affiliates, and business partners.
Licensed real estate brokers with whom we collaborate.
Service providers who assist in providing our Services.
Government or legal entities as required by law.
Other users, if you voluntarily provide personal information through public listings or inquiries.
We cannot guarantee the authenticity of all home tour requests or offers. By using our Services, you consent to the release of your personal information in these transactions.
5. Security, Data Retention & Storage
We take reasonable measures to protect your data, including encryption, restricted access, and secure storage. However, no online system is completely secure, and we encourage users to take their own precautions.
Personal data is retained only as long as necessary for business, legal, and compliance purposes.
6. Third-Party Links & External Websites
Our Services may contain links to external sites. Marcel is not responsible for the content, privacy practices, or security of these third-party platforms. We encourage users to review external privacy policies before engaging with those sites.
7. Communications & Marketing Preferences
By using our Services, you consent to receive communications from us via email, SMS, or phone. Users may opt out of marketing messages but will continue to receive essential transaction-related communications.
8. Fair Housing Compliance
Marcel is committed to adhering to Fair Housing laws and does not engage in discriminatory marketing or advertising practices. All property-related content must comply with applicable regulations to prevent discrimination.
9. Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from minors. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it.
10. Your Privacy Rights
Depending on your location, you may have the right to:
Access and request copies of personal data.
Correct or delete inaccurate information.
Object to or restrict data processing.
Withdraw consent for certain data uses.
To submit a privacy request, contact us at privacy@marcelwynn.com. Verification may be required before processing requests.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our Services constitutes agreement to the revised terms. If material changes occur, we will notify users via email or platform notices.
12. Contact Information
If you have any questions regarding this Privacy Policy, you may contact us at:
Marcel Wynn, LLC
8 The Green Suite N
Dover, DE 19901
Email: privacy@marcelwynn.com
Last Updated: January 14th, 2025